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5 Immediate Steps to Take After a Home Flood Disaster

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Experiencing a home flood can be an incredibly stressful and chaotic time. Suddenly, you’re faced with the reality of damage to your personal space and possessions, and the task ahead can seem insurmountable. However, taking immediate and effective action can significantly mitigate the damage and set the foundation for a successful recovery. NNERS (National Network of Emergency Restoration Services) is here to guide you through this challenging time with these five essential steps to take after a home flood disaster. Remember, we are available 24/7 at (314) 325-6654 or nnerservices@gmail.com to support you through your restoration journey.

Ensure Safety First

The aftermath of a flood can present numerous safety hazards, making it crucial to prioritize the safety of yourself and your loved ones. Before you do anything else, ensure that it’s safe to stay in or return to your home. Floodwaters can compromise the structural integrity of buildings, carry electrical currents, and harbor hazardous materials.

  • Turn off the power: Electricity and water are a dangerous combination. If it’s safe to do so, turn off the power to your home to prevent electrical shocks.
  • Watch out for gas leaks: If you smell gas or hear a hissing noise, leave immediately and contact the gas company from a safe distance.
  • Avoid contact with water: Floodwater can be contaminated with sewage, chemicals, and other dangerous substances. Avoid contact unless absolutely necessary, and use protective clothing if you must enter the water.

Taking a moment to ensure your immediate safety can prevent additional hazards and injuries during the cleanup process.

Document the Damage

Once you’ve ensured the safety of yourself and your family, it’s time to document the damage. This step is critical for insurance claims and for understanding the scope of the restoration needed.

  • Take photos or videos: Capture all areas affected by the flood, including structural damage, standing water levels, and damaged belongings.
  • Make a list of damaged items: Detailing the losses will be invaluable when filing your insurance claim and for your personal records.

This visual and written record will be an essential tool in navigating the insurance process and planning the restoration of your home.

Contact Your Insurance Company

Flood damage is often significant and costly to repair. Contacting your insurance company as soon as possible can expedite the claims process and get you the financial assistance you need to begin restoration.

  • Report the flood: Provide your insurer with a detailed account of the damage, supported by the documentation you’ve gathered.
  • Understand your coverage: Familiarize yourself with the terms of your policy to understand what is covered and what you might be responsible for.

A prompt and detailed insurance claim supported by clear documentation will help ensure that you receive the coverage you need.

Secure Professional Cleanup Services

The cleanup process after a flood is daunting and requires professional expertise to ensure it’s done safely and effectively. This is where NNERS comes in.

  • Reach out to NNERS: Contact us immediately for emergency restoration services. We’re equipped to handle the complexities of flood cleanup, including water extraction, drying, and mold prevention.
  • Benefit from our expertise: Our team of professionals will assess the damage and create a tailored plan to restore your home to its pre-flood condition.

Engaging professional restoration services early can prevent further damage and help you regain a sense of normalcy faster.

Begin the Recovery Process

Starting the recovery process can feel overwhelming, but with a plan in place and professional support, you can navigate this challenging time.

  • Follow the plan: Work closely with NNERS and your insurance company to understand the steps ahead and any actions you need to take.
  • Stay informed: Communication is key. Keep in touch with the restoration team and your insurance adjuster to stay updated on the progress of your claim and the restoration work.

Recovering from a home flood disaster is a journey, but with the right support and action plan, you can rebuild and restore your home and life.


Recovering from a flood is no small feat, but taking these immediate steps can significantly impact the effectiveness of your recovery efforts. Remember, NNERS is here to help every step of the way, from initial damage assessment through to complete restoration. Don’t hesitate to reach out to us at (314) 325-6654 or via email at nnerservices@gmail.com for prompt, professional, and compassionate service.

Matt Souders
Author: Matt Souders